2020 Festival Information

Getting Here

Candleston Castle Campsite
Merthyr Mawr Road
Merthyr Mawr
Nr Bridgend
South Wales
CF32 0LS

If you use the postcode in your Sat Nav, it will only get you to the last house on the left, of Merthyr Mawr Village, this is near to the General Car Park. To get to the Family Camping car parks continue past the house until you get to the “metal 5 bar gate” and you will be greeted by a member of the BTT crew. Please show your car par permit if you have one.

Transport to Between The Trees

There are regular buses and trains to Bridgend from there you would need a taxi to Merthyr Mawr Candleston castle site where BTT is situated.

Taxi: There is a cab office within 100 metres of Bridgend station. Alternatively, try: Allwhite Taxis: 01656 660155 Cresta Cabs: 01656 767571 Radio Cars: 01656 655766 K Cabs: 01656 655233

Please note, due to the lack of mobile phone reception and a lack of payphone on site please remember to pre-book your taxi for your return journey to Bridgend when BTT is over.

E-Tickets and Box Office

We use an E-ticket policy, you will have received a confirmation email when you initially purchased your ticket/s, please print this out and bring it with you.

All tickets are sold exclusively in advance on our website. Full ticket info can be found on our festival tickets page.

The Box Office is near the general car park and on arrival you can exchange your E-ticket for a wrist band.

Campervans and Live-in vehicle pass

Campervans are in the campervan field and there is a very pleasant 600m walk to the main festival site through the woods. There is no power hook-up or toilet waste disposal but there is running water and porta-loos near by. The main toilet block and showers is at the main festival site.

Please try to arrive earlier on the Friday, preferably around 12 noon.

The access road into the site is narrow with passing places. If you think your campervan is on the large side then please email andrew@betweenthetrees.co.uk for advice.

Strictly NO caravans are allowed.

Timings

Friday Festival opens to public 1pm (Campervans can arrive from 12noon but cars will not be allowed entry to car parks until 1pm).

Friday 1pm to 12 midnight

Saturday 10am to 12 midnight

Sunday 10am to 12 midnight

We have a “QUIET AT NIGHT” policy i.e. no amplified music or excessive noise after 12 midnight. This allows the festival goers and the forest time to relax and restore.

Camping

Camping is in 3 zones.

General Camping is outside of the forest in a field near the general car park.

Forest Camping is inside the woods, this is limited to 100 pitches and there is a 500m walk from the general car park to your pitch.

Family Camping is in the lower mead hall area, this is limited to 20 family pitches with at least one children under 4. There is dedicated car parking for this area near the entrance.

Strictly no cars/vehicles are allowed in the camping areas.

Car Parking 

The General Car Park is outside the forest area in a large field. There is NO PARKING in the forest this year (except in the family area). There is a 500m walk to the central festival site form the general car park.

Cooking & Fire Safety

In case of fire: A fire bell will sound & stewards will direct you to the nearest fire assembly point, please refer to the fire safety policy on the forest barn notice board for more information

We absolutely love campfires, however, we need to restrict them to the main campfire circle.

NO fires, BBQs or fire bowls  (except the supervised festival fires) are allowed anywhere on the site including camping areas. Gas cooking equipment is permitted but must be raised off the floor by at least 15cm (6inch) to prevent fires and damage to the grass.

Under no circumstances use gas cookers inside your tents or in enclosed spaces. Also, for safety reasons, please don’t use candles or lanterns containing candles in the camping areas, rather, please use solar-powered lights.

Chinese lanterns are banned. Please be sensible and help us to keep the festival and surrounding countryside safe.

Please make a note of your nearest fire safety point and water standpipe.

Toilets & Showers

There are toilets and washrooms situated in main barn structure.

There are also free showers with hot water in the same building.

There is a sink area for pot washing near the showers as well as sinks for teeth brushing and washing.

Please bring your own toilet paper supply as this runs out very quickly.

Food & Drink

You are very welcome to bring your own food and drink into the campsite. Do not, however, bring any glass with you. Please decant it into plastic bottles or pots.

You can bring your own alcohol to consume in the camping areas but it is prohibited to bring alcohol into the central festival area. There is a licensed bar on-site serving a variety of real ales, ciders, cocktails and wines. Coffee and tea is available all day

We use excellent local food providers with 5* hygiene ratings serving a variety of top quality meat-based, vegan, vegetarian and gluten-free options.

Welfare & First Aid

We have first aid provision on site day and night. If you require first aid, please make your way to the first aid point near the main central barn. In an emergency, please alert one of the festival stewards who will radio for a first aider to attend.

Water is available from standpipes around the site – this is drinking water but please don’t drink directly from the taps, please bring a water bottle with you.

Families & child safety

Families can camp in any of the area but there is dedicated family camping area for families with children under 4.

This is a large wooded area and parents, or a responsible adult should supervise children at all times.

Warn your children not to pick any wildflowers, touch any mushrooms or harm any wildlife.

First aid and lost child facilities are available close to the main barn.

Cash, ATMs and mobile phones

We have no ATMs on site so PLEASE BRING plenty of CASH.

The mobile phone signal is poor to non-existent, which is part and parcel of your Between The Trees experience. You may be able to get a mobile phone signal if you walk back up the road away from the campsite towards the village.

Rubbish, recycling policy and sustainability.

This is a beautiful natural woodland next to a designated SSSI, therefore, clearing up after yourselves is a must. We have  “LEAVE NO TRACE” & “RESPECT” all wildlife policies and we are affiliated to Power Thinking a Think-Tank organisation for greener festivals.

Keep the site clean by picking up any litter that you make or see.

We have a 3 bin system for general, recyclables and food waste. The recyclables will be sorted off site by KEIR waste management Ltd.

Please bring your own cups, plates and cutlery if you can. There are 2 sinks for washing up. Its not the end of the world if you don’t as all our caterers will be supplying fully recyclable plates etc. There will also be multi-use BTT plastic cups for you to purchase.

We also encourage people to dispose of their own waste items by taking it home and recycling it appropriately. We do not want people to leave any camping items etc on the site after the event and encourage you to repair, reuse or recycle.

Items not to bring with you

  • Animals including dogs
  • Glass
  • Fireworks
  • Sound systems
  • BBQs and fire bowls

Security

The safety of our festival goers is always our top priority. We are working together with our security company and the authorities to put in place all necessary measures. Please don’t leave valuables in your tent.

Finally…

Please respect the other festival-goers to make our festival a safe and enjoyable one for everyone.

If you require further info please email: andrew@betweenthetrees.co.uk or dawn@betweenthetrees.co.uk