Keeping you safe: 2021 Coronavirus precautions.
Our top priority this year, as it is every year, is keeping everybody safe.We intend to reduce the capacity of the festival and will be following Government guidelines concerning social distancing, the wearing of face coverings, hand-sanatizing and restricted capacity in indoor facilities such as bar and shower areas.
The good news is that the festival site is safer than most environments, as it has plenty of outdoor space, with greater airflow and UV light. There will be increased numbers of toilets, more intensive cleaning regimes and a booking system for showers. We will ensure adequate spacing are allotted to camping pitches and we will intend to reduce bottle necks and queuing. The specific details of these of these control measures and interventions will be emailing out to you well in advance of the festival date.
Address: Candleston Castle Campsite, Merthyr Mawr Road, Merthyr Mawr, Bridgend, South Wales, CF32 0LS.
Transport to Between The Trees
- There are regular buses and trains to Bridgend, from here you would need to take a short taxi ride to the festival site.
- Please note, due to the lack of mobile phone reception on site please remember to pre-book your taxi for your return journey to Bridgend.
E-Tickets, Box Office and Wristbands
- We use an E-ticket policy. You will have received a confirmation email when you purchased your ticket/s, PLEASE PRINT THIS OUT AND BRING IT WITH YOU.
- All tickets are sold exclusively online via our festival tickets page.
- On arrival please exchange your E-ticket for a wrist band at the box office.
The Festival site opens to the public on Friday from 13:00. Please do not arrive any earlier. However, we encourage campervans to arrive from 12 noon. A camping or live-In vehicle ticket allows you to stay from Friday until Monday morning. Please vacate the site by 11:00am on the Monday morning.
- Friday: 13:00pm to 24:00 midnight
- Saturday: 10:00am to 24:00 midnight
- Sunday: 10:00am to 24:00 midnight
- Monday: Vacate site by 11:00am
“QUIET AT NIGHT” policy
This might seem a bit unusual, but we have a “QUIET AT NIGHT” policy i.e. no amplified music or excessive noise after 24:00 midnight in the main festival area and camping grounds. This allows the festival goers and the forest time to relax and restore.
Campervans and Live-in vehicles
There is a designated Campervan field, with a very pleasant 600m walk to the main festival site through the woods. There is no power hook-up or toilet waste disposal but there is running water and porta-loos near by. The main toilet block and showers is at the main festival site.
- Please try to arrive earlier on the Friday, preferably around 12 noon.
- The access road into the site is narrow with passing places. If you think your campervan is on the large side, then please email firstname.lastname@example.org for advice.
Strictly NO caravans are allowed.
IMPORTANT – Please bring a tent that is of a suitable size for your party. The maximum camping pitch for a family tent (4 person) is about 5m x 5m (25sqm) (including guy ropes), if your tent’s footprint is bigger than 25sqm, please pay the extra-large tent surcharge when you book your ticket.
Camping is divided into 3 zones.
- General Camping is outside of the woodland in a field adjacent to the general car park.
- Forest Camping is inside the woodland in a defined area. This is limited to 100 pitches and there is a 600m walk from the general car park to your pitch. Wheelbarrows will be available to help transfer your camping-gear or alternatively bring your own trolley.
- Family Camping is in the mead hall area, this is limited to 20 family pitches with at least one of the children under 4. There is a new dedicated car park for this area, with a short walk to your camping pitch.
Strictly no cars/vehicles are allowed in any of the camping areas at any time
Car Parking Permits
- All cars will be parked in the General Car Park outside the forest area in a large field. There is NO PARKING in the forest this year, except for crew, performers, glampers and family campers. There is a 600m woodland walk along a gravel track to the central festival site from the general car park.
- IMPORTANT: We will email your allocated Car Parking Permit to you a few weeks before the festival. Please print it out in colour and display in your car windscreen upon arrival.
Cooking & Fire Safety
- In case of fire: A fire bell will sound, and stewards will direct you to the nearest fire assembly point. Please refer to the fire safety policy on the forest barn notice board for more information. Please make a note of your nearest fire safety point and water standpipe.
- We love campfires; however, we need to restrict them to the mananged campfire circle. NO fires, BBQs or fire bowls (except the supervised festival fires) are allowed anywhere on the site including all camping areas.
- Gas cooking equipment is permitted but must be raised off the ground by at least 15cm (6inch) to prevent fires and damage to the grass. Under no circumstances use gas cookers inside your tents or in enclosed spaces.
- For safety reasons, please don’t use candles or lanterns containing candles in the camping areas, instead use solar-powered lights.
- Chinese lanterns and fireworks are banned.
Toilets & Showers
- There are flushing toilets and washrooms situated in main central barn structure. There will also be numerous portaloos situated through the site. There are numerous drinking water standpipes throughout the festival site.
- There are free hot showers. Please be considerate and spend no longer than 5 mins showering
- IMPORTANT INFORMATION regarding water supply. We are in a forest and water is stored in refillable water tanks. During high peak usage periods these can run low, so please use the water conservatively and switch taps off after use.
- There is a pot washing area near the showers as well as washrooms for brushing teeth and washing.
Please bring your own toilet paper supply as this runs out very quickly.
Food & Drink
- You are very welcome to bring your own food and drink into the campsite. However, do not bring any glass with you. Please decant drinks into plastic bottles or cans.
- You can bring your own alcohol to consume in the camping areas, but to comply with our alcohol licence, it is prohibited to bring alcohol into the central festival area. There is a licensed bar on-site serving a variety of real ales, ciders, cocktails and wines. Excellent coffee and tea are available to purchase all day.
- We use first class local food providers with 5* hygiene ratings serving a variety of top-quality meat-based, vegan, vegetarian and gluten-free options.
We have first aid provision on site day and night. If you require first aid, please make your way to the first aid point near the main central barn. In an emergency, please alert one of the festival stewards who will radio for a first aider to attend.
Families & Child Safety
- Families can camp in any of the area but there is dedicated family camping area for families with children under 4.
- The festival is located in a large, wooded area and parents are advised to supervise children at all times.
- Warn your children not to pick any wildflowers, touch any mushrooms or harm any wildlife.
- Any lost children should be reported immediately to a steward with a walkie talkie.
Cash, ATMs and mobile phones
- We have no ATMs on site so PLEASE BRING plenty of CASH (this may change before the festival so we will keep you posted).
- The mobile phone signal is poor, which is part and parcel of your Between The Trees experience. You may be able to get a mobile phone signal near the general car park.
Rubbish, recycling policy and sustainability.
- This is a beautiful natural woodland next to a designated SSSI, therefore, clearing up after yourselves is a must. We have “LEAVE NO TRACE” & “RESPECT” all wildlife policies and we are affiliated to Powerful Thinking, a Think-Tank organisation for greener festivals.
- Keep the site clean by picking up any litter that you make or see.
- We have a 3 bin system for general, recyclables and food waste. The recyclables will be sorted off site by KEIR waste management Ltd.
- Please bring your own cups, plates and cutlery if you can. There are 2 sinks for washing up. Its not the end of the world if you don’t as all our caterers will be supplying fully recyclable plates etc. There will also be multi-use BTT plastic cups for you to purchase.
- We also encourage people to dispose of their own waste items by taking it home and recycling it appropriately. We do not want people to leave any camping items etc on the site after the event and encourage you to repair, reuse or recycle.
Items not to bring with you
- Animals, including dogs (and we love dogs sorry)
- Glass bottles.
- Sound systems
- BBQs and fire bowls
The safety of our festival goers is always our top priority. We are working together with our security company and the authorities to put in place all necessary measures. Please don’t leave valuables in your tent.
Please respect the other festival-goers to make our festival a safe and enjoyable one for everyone.